Frequently Asked Questions
How long does my order take?
Production takes 2–7 business days, then shipping takes 3–10 business days depending on your location. You will receive a tracking email once your order ships.
Can I change or cancel my order?
Because items are made to order, we can only make changes before production begins. Contact us as soon as possible after ordering and we will do our best to accommodate your request.
Contact SupportDo you ship worldwide?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How do I track my order?
Use your order number and email address on our Track Order page, or follow the tracking link in your shipping confirmation email.
Track Your OrderWhat is your return policy?
We accept returns for defective, damaged, or incorrect items within 14 days of delivery. Made-to-order items cannot be returned for sizing issues or change of mind.
Read Full PolicyAre the products ethically made?
Yes. Our made-to-order model minimises waste and overproduction. We partner with vetted print-on-demand facilities that meet ethical labour and environmental standards.
